Wholesale Tobacco Distributor FAQ | P&K
Frequently Asked Questions
Answers for
Wholesale Buyers
Find answers about Phillips & King wholesale accounts, retailer requirements, product categories, shipping, payments, and online ordering support.
FAQ
Common Questions
Use the sections below to find quick answers. If you need more help, contact Phillips & King and the team can route your request.
Who can order from Phillips & King?
Phillips & King sells to licensed retail businesses. A valid tobacco retail license is required before placing an order. If you have questions, visit the Contact page.
How do I open a wholesale account with Phillips & King?
Use the Contact page to ask about wholesale account setup and the retailer information needed for account review. You can also review the Buyer’s Guide.
Is there a minimum order at Phillips & King?
Yes. Phillips & King requires a $250 minimum order for approved wholesale accounts.
What payment methods does Phillips & King accept?
Phillips & King accepts Visa, Mastercard, American Express, and EFT or ACH. Net terms are available for qualified accounts.
Where does Phillips & King ship?
Phillips & King ships wholesale orders for approved licensed retailers. Shipping options and requirements can vary by destination and product eligibility. Review the Shipping Policy for details.
How fast do orders ship?
Orders placed before 2:30 PM Pacific Time typically ship the same business day, subject to account status and product availability. Review the Shipping Policy for more shipping information.
Do you sell to convenience stores?
Yes. Phillips & King supports licensed convenience stores with fast-moving tobacco, cigarillo, pouch, lighter, and accessory categories. Visit the Convenience Stores page.
Do you sell to liquor stores?
Yes. Phillips & King supports licensed liquor stores with cigars, tobacco, humidors, lighters, cutters, and accessories that fit spirits-focused retail programs. Visit the Liquor Stores page.
Do you sell to tobacconists?
Yes. Phillips & King supports licensed tobacconists with premium handmade cigars, machine-made cigars, pipe tobacco, humidors, lighters, cutters, and accessories. Visit the Tobacconists page.
Do you sell to cigar lounges and on-premise venues?
Yes. Phillips & King supports licensed cigar lounges, hospitality venues, and on-premise accounts with premium cigars, humidors, lighters, cutters, and accessories. Visit the Cigar Lounges page or the Hospitality page.
Do you sell to hospitality venues?
Yes. Phillips & King supports licensed hotels, casinos, restaurants, bars, private clubs, event venues, and other on-premise operators. Visit the Hospitality page.
Do you sell to head shops and smoke shops?
Yes. Phillips & King supports licensed head shops and smoke shops with wraps, rolling papers, nicotine pouches, cigarillos, lighters, and smoking accessories. Visit the Head Shops and Smoke Shops page.
Do you sell to discount tobacco outlets?
Yes. Phillips & King supports licensed discount tobacco outlets with value-driven, high-velocity tobacco categories and accessory options. Visit the Discount Tobacco Outlets page.
What product categories does Phillips & King carry?
Phillips & King carries categories such as premium handmade cigars, machine-made cigars, cigarillos, pipe tobacco, smokeless tobacco, nicotine pouches, lighters, cutters, humidors, and smoking accessories. Browse the Brands page or the Buyer’s Guide.
Do you carry ZYN nicotine pouches?
Yes. Phillips & King carries ZYN nicotine pouches in the catalog. You can browse the Nicotine Pouches collection.
Do you carry humidors, lighters, cutters, and accessories?
Yes. Phillips & King carries humidors, lighters, cutters, and smoking accessories for licensed retail accounts.
Can Phillips & King help me choose products for my store?
Yes. Contact Phillips & King for help with product questions, category mix, and retail-channel recommendations. Start with the Contact page or the Buyer’s Guide.
Where can I review shipping information?
Review the Shipping Policy for shipping minimums, timing, and zone details.
Where can I find new items, best sellers, and closeouts?
Use the New Items, Best Sellers, and Closeouts pages to browse product opportunities and last-chance savings.
Who should I contact for website or login help?
Use the Contact page for website help, login codes, checkout questions, or online ordering issues.
Can I shop without an approved wholesale account?
Online purchasing is for approved wholesale accounts. Use the Contact page if you need help with account questions or retailer requirements.
Helpful Resources
Find the Right Next Step
Use these pages to review buyer guidance, shipping details, product links, and support options.
Buyer’s Guide
Review buyer resources and product planning information.
Shipping Policy
Review shipping minimums, timing, and zone details.
Contact
Contact Phillips & King for account, product, order, or website questions.
Brands
Browse the brand directory and find the brands your customers ask for.
New Items
Browse recently added products and opportunities for your store.
Closeouts
View closeouts and last-chance savings opportunities.
Shop by Retail Channel
Choose Your Store Type
If your question is about products for a specific retail channel, these pages can help point you in the right direction.
Convenience Stores
Support for fast-moving counter sets and impulse tobacco items.
Liquor Stores
Cigar and tobacco opportunities for spirits-focused retailers.
Tobacconists
Premium cigar, humidor, pipe tobacco, and accessory support.
Cigar Lounges
Program support for lounge and on-premise accounts.
Head Shops and Smoke Shops
Support for wraps, papers, pouches, lighters, and accessories.
Discount Tobacco Outlets
Support for value-driven, high-velocity tobacco floors.
We Can Help
Still Have
Questions?
Whether you need account help, product support, shipping details, or website assistance, the Phillips & King team can help point you in the right direction.